ERP Systems and Automation

• Manage the implementation and configuration of the ERP systems and associated tools, including tools like OpenProject and the CRM tool.
• Manage the implementation and configuration of the ERP systems and associated tools, including tools like OpenProject and the CRM tool.
• Customize ERP modules to fit organizational needs and workflows.
• Identify opportunities for automation within the organization and implement solutions to streamline operations.
• Set up, configure, and maintain the organization’s tools, deploying scripts and tools to automate routine tasks and processes.
• Monitor and maintain automation tools to ensure continuous improvement and efficiency.

System Management, Maintenance and Security

• Install, configure, and maintain operating systems and software applications related to the ERP system.
• Perform regular system updates, patches, and configuration changes to ensure optimal performance and security.
• Monitor system performance, maintain backup and disaster recovery plans for ERP and related systems, performing regular backup operations and ensuring data integrity and availability.
• Implement and manage security measures to protect ERP and other systems, networks, and data.
• Ensure compliance with organizational policies and regulatory requirements.
• Conduct regular security audits and vulnerability assessments.
• Generate and analyze reports on system performance, security incidents, and IT operations.

User Support, Training

• Provide technical support to users for ERP, CRM, and other related tools.
• Conduct training sessions to educate users on the new systems and best practices.
• Develop and maintain user documentation and manuals.